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Concert crowd at Congo Square
Featured Case Study

International Arts Festival NOLA

Three days. Three iconic venues. One unified experience.

The Challenge: A Complex Ecosystem

The International Arts Festival (IAF) set an ambitious goal for its inaugural year: to host a world-class, multi-day event spanning the cultural spectrum of New Orleans. The logistics were formidable.

The festival needed to seamlessly integrate three distinct venue typologies:

  • The Fillmore (Live Nation): A corporate-managed powerhouse requiring strict compliance and complex ticketing integration.
  • The Orpheum Theater: A historic, seated theater demanding precise box office management.
  • Congo Square: An open-air historic site requiring robust access control for over 5,000 attendees.

Project At A Glance

Dates
September 26–28
Venues
The Fillmore, Orpheum Theater, Congo Square
Attendance
5,000+ at Closing Concert
Key Partners
Live Nation, Showpass, Antigua & Barbuda Tourism Authority

The Three-Day Journey

Gerald Albright performing at The Fillmore

Day 1: Friday, Sept 26

The Fillmore

Jazz & Soul Legends

We kicked off the festival at The Fillmore, a venue operated by Live Nation. The challenge was bridging the gap between independent festival organization and corporate infrastructure.

The Solution: Leveraging our partnership with Showpass, we executed a seamless ticket allocation strategy that satisfied Live Nation's manifest requirements while retaining ownership of customer data for the festival organizers.

Gerald Albright Big Chief Donald Harrison Jr.
The interior of the Orpheum Theater during the festival

Day 2: Saturday, Sept 27

The Orpheum Theater

International Star Power

The historic Orpheum Theater hosted a night of global sounds. Managing a seated venue requires precision ticketing to handle reserved seating tiers and VIP allocations.

Estelle Irvin Mayfield Kenya Vaun Hibriduz
Steel Pulse performing at Congo Square

Day 3: Sunday, Sept 28

Congo Square

A Celebration of Community

The grand finale took place at the sacred grounds of Congo Square. Over 5,000 attendees gathered for an outdoor celebration. We implemented high-throughput access control scanners to manage the influx of crowds efficiently, ensuring a safe and smooth entry experience.

Steel Pulse Luciano Pieces of a Dream Corey Henry & The Treme Funktet
Antigua and Barbuda delegation at the Sister City Summit

Cultural Diplomacy & Global PR

The festival was more than music; it was a summit of cultures. The Antigua and Barbuda Tourism Authority (ABTA) utilized the festival as a platform to showcase their cultural strength.

"Antigua and Barbuda’s commitment to ensuring that travel to the islands benefits local communities as much as it inspires visitors."

Key Achievements:

  • Media Reach: Features on KZEM 102.9 FM and Cumulus Radio Station Group extended the festival's voice.
  • Civic Engagement: Direct collaboration with New Orleans Mayor LaToya Cantrell.
  • Sister City Summit: Panel discussions at Gallier Hall exploring tourism and cultural economies.

Complex Logistics? We Handle It.

From ticketing Live Nation venues to managing international delegations, we ensure your event succeeds.

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