Privacy Policy

1. Introduction

Resilient Events ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website resilient.events (our "Website") or engage with our consulting, logistics, and event management services.

Our headquarters are located at:

Resilient Events
5500 Prytania St #603
New Orleans, LA 70115
United States

2. Information We Collect

We collect several types of information from and about users of our Website and clients of our services, including:

• Personal Identification Information: Name, postal address, e-mail address, telephone number, and company name when provided voluntarily via contact forms or service agreements.
• Business Intelligence: Information related to your event requirements, budget parameters, historical attendance data, and venue preferences necessary for us to provide consulting services.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, and usage details collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us (e.g., event proposals, consulting audits).
• To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer.
• For marketing purposes, provided you have consented to receive such communications.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their independent marketing purposes. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To Our Strategic Partners: We facilitate relationships with vendors such as Showpass (ticketing), NXTMOVES (strategy), and venue operators. Information is shared strictly for the purpose of executing your event logistics.
• To Service Providers: Contractors and service providers we use to support our business (e.g., cloud hosting, CRM systems) who are bound by contractual obligations to keep personal information confidential.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

6. Your Rights

Depending on your location, you may have specific rights regarding your personal information:

• Access and Correction: You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us.
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email.

7. Third-Party Links & Partners

Our Website contains links to third-party websites (e.g., Showpass, Laylo, Joieful). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: [email protected]

Mail: 5500 Prytania St #603, New Orleans, LA 70115